IT SUPPORT FOR GATESHEAD BUSINESSES

SOUTH OF THE TYNE

IT SUPPORT THAT FITS THE WAY GATESHEAD WORKS

Gateshead sits on the south bank of the River Tyne, directly opposite Newcastle, and is home to a broad mix of offices, industry, distribution and retail. That mix means IT support here is rarely just about laptops. It is about keeping a warehouse network running, making sure Wi-Fi reaches the far end of a unit, protecting premises with CCTV and making sure your data survives a hardware failure.

NETWORKS AND WI-FI FOR LARGER PREMISES

We design, install and manage networks from LAN to WAN, including structured cabling, wireless infrastructure for offices, warehouses and industrial units, and links between buildings or sites. Networks are monitored so faults can be picked up and dealt with before they stop work, and we can provide business internet and leased lines to match.

CCTV, DOOR ACCESS AND IT FROM ONE PROVIDER

Because we install CCTV as well as IT, cameras can be integrated with your network rather than bolted on afterwards. We supply, set up and maintain indoor, outdoor, ANPR and PTZ cameras, and also offer door access systems and intruder detection, so one company understands both your security and your systems.

BACKUP AND RECOVERY

A failed server or a ransomware attack can stop a business that depends on stock, orders or job records. Our managed backup services keep critical data secure and recoverable, whether it lives on-site or in the cloud, and backups are monitored around the clock. Moving key workloads to Microsoft Azure can also reduce your reliance on a single server in a back room.

SUPPORT FOR YOUR PEOPLE AS WELL AS YOUR KIT

Every IT Care plan includes:

• User setup and management, with new and existing devices set up and kept updated

• General IT support and network troubleshooting

• Hardware and software training for your staff

• Data backups and a monthly IT report

• On the larger plans, a dedicated account manager and up to 5 (Standard) or 10 (Pro) hours of on-site support each month

See prices and full details on our IT support plans page, and our security plans for endpoint protection, email security and multi-factor authentication.

SECTORS WE SUPPORT

If you run a logistics or manufacturing business, see how we support those sectors, from networks and devices on the floor to the systems in the office.

GATESHEAD AND NEARBY

We support businesses across the borough, including Gateshead town centre, the Team Valley, Felling, Birtley, Whickham, Blaydon and Ryton. If you also have staff or premises across the river, our Newcastle IT support page covers that side of the Tyne, and we also work across Durham, Sunderland, Teesside and Weardale. You can also browse our full range of IT services.