MANAGED IT SUPPORT FOR TEESSIDE BUSINESSES

IT SUPPORT ACROSS TEESSIDE

IT THAT WORKS ACROSS ALL YOUR TEESSIDE SITES

Teesside takes in towns such as Middlesbrough, Stockton-on-Tees, Redcar, Billingham and Thornaby. If your business runs more than one location, such as a yard and an office, a production floor and a sales team, or staff who spend the day on the road, your IT has to work across all of them. These are the areas we focus on for Teesside businesses.

Connecting more than one site

Our connectivity services link offices, depots and units together using leased lines, point-to-point networks or satellite where it is needed, and we look after the network inside each building, from cabling to Wi-Fi. As an Ofcom-registered ISP, we supply broadband, leased lines and VoIP ourselves, so your connectivity and IT support come from the same team.

Cyber Essentials for contracts and supply chains

Customers and public sector buyers often want evidence that your security is in order. We guide businesses through Cyber Essentials from start to finish: reviewing your IT, assessing your processes, handling the application and liaising with the auditors, with unlimited reviews and recommendations along the way. Cyber Essentials lets you work with UK government, and Cyber Essentials Plus opens the door to Ministry of Defence contracts. For UK organisations certifying their whole organisation with turnover under £20m, certification includes automatic cyber liability insurance.

We achieved Cyber Essentials Plus for Reflex Fleet Solutions, a nationwide fleet provider, and use Microsoft Sentinel for their threat monitoring and incident response.

Support for shop floors, warehouses and offices

Our managed IT support covers network management, security and monitoring, so problems are spotted before they disrupt your operations. We have dedicated pages for manufacturing and logistics businesses, and we helped Katem Logistics move from an outdated IT infrastructure to a cloud-based system.

Phones that follow your people

If your team moves between sites, Teams Voice puts your business phone system inside Microsoft Teams, with call groups, IVR menus and call routing. Teams Starter is from £9.99 per user and Teams Standard from £19.99 per user, and Teams Pro is priced on request.

CHOOSING THE RIGHT PLAN

If you want Microsoft 365 security and collaboration set up properly, our business plans cover security management, Microsoft 365 Defender, business email, Teams and Microsoft 365 backup:

• Business Starter (1 to 9 users): from £99.99 a month

• Business Complete (10 to 20 users): from £199.99 a month

• Business Pro (20+ users): contact us for pricing

Some features may require additional subscriptions. For ongoing day-to-day support, see our IT Care plans, which are priced per user, per month.

HOW WE SUPPORT TEESSIDE CLIENTS

We're based at Systems House, Fulforth Farm, Durham, and our in-house team handles support requests 24/7. Our IT Care Standard and IT Care Pro plans include on-site hours each month. If you have particular on-site requirements at your Teesside premises, let us know and we'll cover them in your quote.

We also work with businesses across the wider region. See our pages on IT support in Durham, Sunderland, Newcastle, Gateshead and Weardale.